Shipping & Delivery Policy

Last updated: October 30, 2026

Welcome to BRAYMONT. We are committed to providing a reliable, transparent, and convenient shopping experience for customers throughout the United States.

This Shipping & Delivery Policy explains our available shipping methods, estimated delivery times, order processing, tracking, and procedures for delayed or missing deliveries.

Our official website is shopbraymont.com.

1. Shipping Destinations

BRAYMONT currently accepts orders for delivery within the United States only.

Shipping availability is determined by the delivery address entered at checkout. Some locations, including Alaska, Hawaii, U.S. territories, military addresses, and P.O. boxes, may be subject to additional restrictions or may not be eligible for certain shipping methods.

We do not currently offer delivery to countries outside the United States.

2. Shipping Methods & Delivery Times

We offer two shipping options for eligible U.S. orders.

Standard Shipping — USPS Domestic Shipping

• Estimated delivery: 6–10 business days

• Tracking information provided when available

• Shipping charges displayed at checkout

Standard Shipping is designed for customers who prefer our regular delivery service.

Expedited Shipping — USPS First-Class Rushed Shipping

• Estimated delivery: 4–8 business days

• Priority handling where available

• Tracking information provided when available

• Additional shipping charge displayed at checkout

Expedited Shipping is designed for customers who prefer a shorter estimated delivery timeframe.

The estimated delivery periods above are measured from order confirmation and normally include order processing.

Selecting Expedited Shipping does not guarantee delivery on a specific date. However, the service is intended to provide a faster estimated delivery timeframe than Standard Shipping.

The available shipping methods and final charges are displayed at checkout before payment.

3. Order Processing

Orders are normally processed within 1–3 business days after successful payment confirmation.

Processing may include payment verification, preparation, quality checks, packaging, and dispatch arrangements.

Our estimated delivery periods generally include this standard processing time.

Business days are Monday through Friday, excluding applicable U.S. public holidays.

Orders placed on weekends or public holidays generally begin processing on the next business day.

Orders requiring additional verification or experiencing exceptional fulfillment circumstances may require additional processing time.

4. Delivery Estimates

Our estimated total delivery times are:

Standard Shipping: 6–10 business days

Expedited Shipping: 4–8 business days

These timeframes are estimates rather than guaranteed arrival dates.

Actual delivery times may vary due to destination, weather conditions, customs processing, carrier disruptions, or circumstances outside our reasonable control.

Any order-specific delivery estimate shown at checkout will be considered when determining the estimated delivery period.

We aim to keep customers informed if a significant delay affects their orders.

5. Shipping Carriers & Fulfillment

BRAYMONT works with third-party fulfillment and logistics partners to process and deliver orders.

Shipping may involve USPS or other delivery partners depending on the product, fulfillment location, and destination.

The shipping method selected at checkout determines the applicable service level and estimated delivery timeframe. It does not necessarily mean that a single carrier handles every stage of transportation.

Some orders may be dispatched from fulfillment facilities outside the United States.

Orders containing multiple items may occasionally arrive in separate packages.

6. Shipping Costs

Shipping charges are calculated and displayed at checkout before payment.

The available rates depend on the shipping method and any applicable promotional offers.

If BRAYMONT offers a free-shipping promotion, its eligibility requirements will be displayed before the order is completed.

Customers will not be charged a different shipping amount after placing an order without their agreement, except for any applicable charges imposed separately by customs or delivery authorities as disclosed under this policy.

7. Order Tracking

Once your order has been dispatched and tracking becomes available, we will send a shipping confirmation email to the address provided at checkout.

This notification may include:

• A tracking number

• A tracking link

• Carrier information

• Shipment status

Tracking information may require additional time to become active after dispatch.

Customers can also track their orders through the Track Your Order section of our website.

8. Customs & Import Charges

Some products may be fulfilled through international logistics partners.

Depending on the shipment and applicable U.S. customs regulations, import duties, taxes, customs processing charges, or carrier fees may apply.

Such charges may be included or prepaid where expressly indicated. Otherwise, they may be collected separately by the carrier or relevant authority.

Customers should contact our support team before ordering if they need confirmation about potential import-related charges for a particular product.

BRAYMONT will comply with applicable requirements concerning the disclosure and collection of charges.

9. Delayed Shipments

We make reasonable efforts to dispatch and deliver orders according to the timelines communicated at purchase.

If we determine that an order cannot be dispatched within the promised shipping period, we will notify the customer and provide the choices required under applicable U.S. law, including, where applicable, the option to accept a revised shipping date or cancel the affected order for a prompt refund.

Customers who experience a delay may contact us at support@shopbraymont.com.

When contacting our team, please include your order number.

10. Lost, Missing, or Undelivered Packages

If your package appears to be lost, has not arrived, or is marked as delivered but cannot be located, please contact our Customer Support team.

We may review tracking records, delivery confirmations, and information provided by our logistics partners.

Where appropriate, we will arrange a replacement, refund, or another suitable resolution in accordance with our policies and applicable law.

Customers are not required to resolve a confirmed shipment loss entirely on their own with the carrier before requesting assistance from BRAYMONT.

11. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or contains an incorrect item, contact us as soon as reasonably possible.

Please include your order number and a description of the issue.

Photographs may help us investigate the situation more efficiently but are not an absolute condition for receiving assistance.

Eligible cases will be addressed under our Returns & Refunds Policy and applicable consumer protection laws.

12. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error, contact us immediately at support@shopbraymont.com.

We will make reasonable efforts to assist before dispatch. However, address changes cannot be guaranteed once an order has entered fulfillment or has been handed to a delivery provider.

If a package is returned solely because of incorrect address information supplied by the customer, additional reasonable shipping charges may apply to a new delivery where permitted by law.

13. Order Changes & Cancellations

Customers wishing to modify or cancel an order should contact our support team as soon as possible.

We will attempt to accommodate requests before dispatch, but changes cannot always be guaranteed once fulfillment has started.

Orders already shipped are generally subject to our Returns & Refunds Policy.

Nothing in this section limits cancellation or refund rights required by applicable law.

14. Customer Support

For shipping inquiries, delivery issues, tracking assistance, or order-related questions, please contact:

BRAYMONT — Customer Support

Email: support@shopbraymont.com

Website: https://shopbraymont.com

Please include your order number whenever possible.

This policy applies to eligible U.S. orders placed under these terms. Orders placed previously under other applicable policies retain the rights and commitments associated with those purchases.